Now I’m a pretty placid guy and it takes a lot to rile me, but….

I’ve just phoned the box office to find out how I get my parking pass for tomorrow night’s game (I’ve paid for a season pass and it worked up to a point for the Sheffield We’d game) as I haven’t had any communication and the game is now a little over 24 hours away.

I gave up after 52 minutes despite being told throughout my ordeal that I was at position number 1 in the queue. I emailed to tell them to pick up the bloody phone but clearly they’re not reading emails either. I tried calling back to see if they noticed that the red ‘call waiting’ light was flashing, only to find I was now number 6 in the queue.

This is supposed to be a professional football club and yet it seems to be impossible to get through to the box office. No wonder our season ticket base is declining and the number of walk-ups is so low. With everything else failing miserably on the fan experience front it seems increasingly apparent that we’re all just numbers to be used, abused and fleeced of our money at every turn. I’ve got a lifetime of business experience behind me and would knock the box office into shape in a couple of days at most. I’m also semi-retired so if anyone at the club wants to offer me a consultancy job to sort out this shitshow then you know where I am.

Here's a throwback, does anyone else remember when those ticket booths along the side of the stadium used to be manned on matchdays? I almost can't think back myself, sometimes I wonder if I dreamt it all

Do they not want anybody in the stadium?

Wasn't the one in the standard corner open the season when Covid hit?

I’ve got a season pass for the car park but was only issued a ticket for the Wednesday game. I emailed them last Monday to ask for an updated one (I’m assuming I can get with number plate recognition but who knows?). Nothing….